Question 1

Does Lagoon offer a non-rider ticket?

Accepted Answer

Lagoon does not offer a spectator or entrance-only ticket.

Question 2

What does my Single Day Ticket or Season Passport include?

Accepted Answer

Park Admission, Rides, Lagoon A Beach, Pioneer Village, Scheduled Entertainment and Frightmares.

Question 3

Are X-Venture Zone Attractions included in my Single Day Ticket or Season Passport?

Accepted Answer

No, SkyCoaster, Catapult, and Double Thunder Raceway are not included.

Question 4

Do I need a Single Day Ticket or Season Passport for my toddler?

Accepted Answer

A child under 24 months of age may enter Lagoon and go on suitable rides, Lagoon A Beach and Frightmares free of charge. A child turning 25+ months of age during the current Lagoon Season will require a Single Day Ticket or Season Passport for admission to Lagoon.

Question 5

Will Lagoon close due to inclement weather?

Accepted Answer

Ninety-five percent of Lagoon, Lagoon A Beach and Pioneer Village are outdoors. Please make sure you are prepared for today's weather as Lagoon does not issue rain checks or refunds. During inclement weather, due to safety and operational considerations, some rides, attractions and Lagoon A Beach may not open or close early. This is for the safety and comfort of our guests. We regret that inclement weather may cause inconvenience to our guests, and assure you of our continued commitment to your satisfaction and enjoyment at Lagoon.

Question 6

What are the hours for Pioneer Village?

Accepted Answer

Pioneer Village opens with the Park and closes one hour before the Park's scheduled closing time.

Question 7

Do you rent strollers and wheelchairs?

Accepted Answer

Yes, at Strollers N' Stuff located inside the Main Entrance Gates. Strollers, wagons, adult strollers, and manual wheelchairs are rented on a first-come, first-served basis.

Question 8

I have questions about guest accessibility.

Accepted Answer

Please view our Guide for Guests with Disabilities.

Question 9

Is there a Mother's Room available?

Accepted Answer

Please see our First Aid Office located near the Front Entrance of the Park.

Question 10

Can I bring outside food into the Park?

Accepted Answer

Yes, except in Lagoon A Beach, Biergarten Restaurant area, Snakebite Saloon, Lagoon Social Clubs, and other seating areas designated for Lagoon-purchased food only. Group Bookings are subject to certain restrictions. Please refer to the Group Bookings F.A.Q. for additional details.

Question 11

Is smoking/vaping allowed?

Accepted Answer

Smoking/vaping is permitted at designated "Sit & Smoke Stations". There are 8 locations throughout the Park. See Park map for locations.

Question 12

Are dogs permitted at Lagoon?

Accepted Answer

At the discretion of Lagoon, animals may be permitted in the park. Animals must receive proper care, must be leashed by a maximum 6-foot leash at all times, and may not be left unattended. Animals may not be tethered to park fencing, ride queues, or be admitted to board rides, devices or attractions. Animals will not be admitted to Lagoon-A-Beach or the Interactive Fountain. Animal owners are responsible for the care and clean-up of their animal's waste. Lagoon is neither in control of, nor responsible for, the behavior of a guest's animal, including any damages or injury resulting from a guest's animal.

Question 13

Am I allowed to bring alcohol into Lagoon?

Accepted Answer

Yes, we do allow guests to bring alcohol. However, it is not allowed inside Lagoon-A-Beach or any DABS licensed food areas, including The Biergarten Restaurants, Snakebite Saloon, and the Social Clubs.

Question 14

Can I put up a tent inside Lagoon?

Accepted Answer

Guests may utilize shade canopies, awnings, or similar in picnic or grassy areas of the Park. Lagoon is not responsible for any damage or injury resulting from a guest's use of these shade devices. For security purposes, fully enclosed camping style tents are prohibited. Lagoon may make exceptions for some planned events where enclosed tents are utilized for wardrobe changes.

Question 15

Can I put up a hammock inside Lagoon?

Accepted Answer

Hammocks are not allowed.

Question 16

Am I allowed to bring a BBQ grill into Lagoon?

Accepted Answer

Grills are prohibited.

Question 17

Does Lagoon offer Senior discounts?

Accepted Answer

Yes, seniors age 65 and above can get a classic day ticket for $20.00 + tax or a Season Passport for $100.95 + tax.

Question 18

What is Lagoon's loose article policy?

Accepted Answer

Due to the nature of Lagoon's rides, devices, and attractions, purses, bags, backpacks, waist packs, hats, selfie sticks, and other loose articles are not permitted on rides, devices, or attractions. Cell phones or other small items must be secured in cargo pockets, zippered pockets, or similar. It is recommended riders leave all personal belongings in a locker or with a non-rider. Lagoon is not responsible for items lost or left on ride platforms. Ride, device, or attraction operations will not be suspended to retrieve lost articles during the operational day

Question 19

Do you offer all-day locker rental?

Accepted Answer

Locker rental is available at kiosks with cash or credit card inside the Main Entrance Gates. Three sizes of lockers are available: Small 12" W x 20" D x 14.7"H. Medium 15" W x 18" D x 18" H. Jumbo 18" W x 27.2 " D x 24.5" H. Lockers are available at select ride locations for limited-time storage.

Question 20

How do I file a lost item report?

Accepted Answer

File a lost-item report through www.chargerback.com and select Lagoon Amusement Park. You may also call 801-451-8000 ext. 5030 during park operating hours.

Question 21

I am of larger stature will I be able to participate on rides/attractions?

Accepted Answer

All of Lagoon's rides/attractions seat restraints are designed to accommodate guests of average physical stature and body portions. Each guest must be able to use the safety devices which are provided, such as handlebars, seat restraints, and/or lap bars. Restraint systems must be engaged as designed. Due to the design of each ride's restraints, large guests (in terms of height and/or weight) or guests of unusual body proportions may be unable to ride some rides/attractions. Turn of the Century is our only ride with a maximum weight limit of 230 pounds.

Question 22

Are you allowed to bring coolers into Lagoon-A-Beach?

Accepted Answer

Coolers, outside food and drink, glass items, and alcohol are not permitted inside Lagoon-A-Beach.

Question 23

What is the operating schedule of Lagoon-A-Beach?

Accepted Answer

Please see our Hours & Calendar for specific days and hours of operations. Generally, waterparks operate Memorial Day Weekend through Labor Day Weekend in Utah.

Question 24

How much is tube rental at Lagoon-A-Beach?

Accepted Answer

Tube rental is $5.00, or $2.00 for Season Passport holders upon presentation of a digital or physical Season Passport card.

Question 25

Do you offer locker rental in Lagoon-A-Beach?

Accepted Answer

Yes, rental is only available during Lagoon-A-Beach hours of operation. Three sizes of lockers are available: Small 12" W x 20" D x 14.7"H Medium 15" W x 18" D x 18" H Jumbo 18" W x 27.2 " D x 24.5" H Pay at the kiosk with cash or credit card.

Question 26

Do you sell swim diapers and covers?

Accepted Answer

Yes, Ruby's Tubes and Rad Brad's Surf Shop sell those items.

Question 27

Am I allowed to bring my own tube into Lagoon-A-Beach?

Accepted Answer

Yes, you are allowed to use your own tube in Mooches Main Stream (Lazy River). Personal tubes are not allowed in Blue Lagoon (pool), or any slides.

Question 28

Can I use my tube to lounge on the Pool Deck?

Accepted Answer

Lagoon-A-Beach tubes are not permitted on the pool deck. When you finish using a tube on the slides or in the lazy river, return it to one of the tube-return locations throughout the waterpark.

Question 29

Will Lagoon-A-Beach close during inclement weather?

Accepted Answer

In the event of lightning all slides, pools, and water attractions will close temporarily for your safety.

Question 30

Can street clothes be worn in the waterpark?

Accepted Answer

No, swim wear is required in all pools and slides.

Question 31

Can you exit Lagoon-A-Beach without wearing a shirt or shoes?

Accepted Answer

All guests are required to have shirts and shoes on when exiting the waterpark, including access to Rad Brad's Surf Shop.

Question 32

What time will seating open at the Carousel Theatre?

Accepted Answer

Seating opens 20 minutes prior to show time.

Question 33

Can I take photos or videos during a show?

Accepted Answer

Photos and videos are prohibited.

Question 34

Are the shows appropriate for my small children?

Accepted Answer

We strive to make our entertainment fun for the entire family.

Question 35

Is food allowed in the Carousel Theatre?

Accepted Answer

Yes, you may bring in snacks.

Question 36

When does Frightmares begin?

Accepted Answer

See Operational Calendar. Frightmares usually starts the first Friday after Labor Day.

Question 37

When can I purchase Seance Tickets - Frightmares?

Accepted Answer

Tickets may be purchased 45 minutes prior to the first show time of the day at the Seance Ticket Window. Online purchase not available.

Question 38

Can I wear my costume to Lagoon?

Accepted Answer

Costumes (including zip-up onesies), face coverings, face make-up, or Halloween masks are not allowed.

Question 39

Is Frightmares too scary for my small children?

Accepted Answer

Lagoon offers "no-scare zones" for small children in Kiddieland.

Question 40

What if I have special dietary needs?

Accepted Answer

You may bring your own food/drink into Lagoon. See specific food stands for ingredient listings.

Question 41

What if I have allergies?

Accepted Answer

All of our products may contain or may have been exposed to dairy, eggs, wheat, nuts, tree nuts and shellfish. Lagoon cannot guarantee that allergens may not have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for Guests with allergies or intolerance.

Question 42

Is the Biergarten open during the winter?

Accepted Answer

Mid-November through mid-March the Biergarten is open Tuesday through Saturday from 11 am to 8 pm. Enter through the South Parking Entrance (free parking). Biergarten parking and entrance is located on the south side of the Wooden Roller Coaster.

Question 43

Can I use a franchise (like Subway) gift card in the park?

Accepted Answer

Unfortunately, no. Lagoon's franchise locations do not accept franchise-specific gift cards or rewards programs that may apply outside the park. Limited menu selections for also used to create a more efficient guest experience.

Question 44

What type of groups can book an event?

Accepted Answer

We accommodate all types of groups, including businesses, families, friends, schools, sports teams, community organizations, and more.

Question 45

What is the minimum size of a group event?

Accepted Answer

Group rates are available for 15 or more guests.

Question 46

How far in advance should we book our event?

Accepted Answer

We recommend booking as early as possible to secure your preferred date. Corporate events must be booked at least 4 weeks in advance, and all other group events must be booked at least 2 weeks in advance.

Question 47

Are group tickets valid for all ages and heights?

Accepted Answer

Yes, group tickets are valid for guests of all ages and heights. Children under 24 months of age enter Lagoon and participate on suitable rides, Lagoon-A-Beach and Frightmares free of charge. Children turning 25+ months of age during the 2026 Lagoon Season will require a Single Day Ticket.

Question 48

How can I rent a terrace?

Accepted Answer

Please contact our Group Sales Office at 801-451-8060 or groups@lagoonpark.com. Terraces must be booked at least 2 weeks in advance.

Question 49

Do you offer catering?

Accepted Answer

Yes. Catering is available for corporate events only, with a minimum of 50 guests required. Please contact our Group Sales Office at least 4 weeks in advance to book yours at 801-451-8060 or groups@lagoonpark.com.

Question 50

Can I bring in outside food for my event?

Accepted Answer

No. Groups are not permitted to bring in outside food to provide to guests. Individual guests are welcome to bring in food for themselves.

Question 51

When does the Campground open?

Accepted Answer

See our Hours and Calendar Lagoon RV Campground and Amusement Park operate on different schedules. The Campground is seasonal and operates daily.

Question 52

When can I make reservations for the Campground?

Accepted Answer

Online reservations begin mid-February.

Question 53

Does the Campground offer long-term reservations?

Accepted Answer

Campground guests are limited to a 7-day stay within a 30-day period.

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